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Unable to Start - Fatal Error

Asked by Andrew Hounsome @ 12 Apr 2017 18:04 / Views: 4

All of a sudden my Jaksta Media Recorder will not start.  I have rebooted, uninstalled and reinstalled to not avail.  I've attached a screenshot.  


From Andrew Hounsome @ 12 Apr 2017 18:04

I have now reinstalled .net framework.  No change.  I have tried every single one of the solutions in your knowledge base for this item, including replacing the config file with a renamed default.  Still no joy.  


From Andrew Hounsome @ 12 Apr 2017 21:04

2017-04-12 15:16:55,813 [1] ERROR zt [(null)] - Program: Starting

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: OS: Microsoft Windows NT 6.1.7601 Service Pack 1

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: Version jmrp: 6.0.1.64

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: Version mscorlib: 4.0.0.0

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: Version log4net: 1.2.13.0

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: Version juc: 6.0.1.64

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: Version System: 4.0.0.0

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: Version jgl: 6.0.1.64

2017-04-12 15:16:55,883 [1] ERROR zt [(null)] - Program: Version System.Windows.Forms: 4.0.0.0

2017-04-12 15:16:55,930 [1] ERROR zt [(null)] - Program: WM_SHOWWINDOW = 49735

2017-04-12 15:16:55,945 [1] ERROR zt [(null)] - Program: Starting GUI

2017-04-12 15:16:56,665 [5] ERROR c4 [(null)] - AnalyticsManager: Sesssion Id is: 309779619 1492010216

2017-04-12 15:16:56,888 [5] ERROR c4 [(null)] - Helpers: DpiX: 120

2017-04-12 15:16:56,888 [5] ERROR c4 [(null)] - Helpers: DpiY: 120

2017-04-12 15:16:56,889 [5] ERROR c4 [(null)] - Helpers: Scale: {Width=1.25, Height=1.25}

2017-04-12 15:16:56,889 [5] ERROR c4 [(null)] - Helpers: Screen: \\.\DISPLAY1, 32 bpp, 1920x1080

2017-04-12 15:16:56,969 [5] ERROR c4 [(null)] - MainForm: New installation

2017-04-12 15:16:57,588 [5] ERROR c4 [(null)] - Helpers: No touch screen and force touch is off - disabling touch provider

2017-04-12 15:16:58,027 [5] ERROR c4 [(null)] - LibraryManager: Error loading library: Failed to find or load the registered .Net Framework Data Provider.

2017-04-12 15:16:58,028 [5] ERROR c4 [(null)] - GenericTypedQueue: Mobile - DB : Thread was being aborted.

2017-04-12 15:16:58,040 [1] ERROR zt [(null)] - LibraryManager: Could not load library: Failed to find or load the registered .Net Framework Data Provider.

System.IO.IOException: LibraryManager: Could not load library: Failed to find or load the registered .Net Framework Data Provider.

   at gx..ctor(String A_0, e A_1)

   at u8..ctor()

   at vj..ctor()

   at yp.aq()

   at u7..ctor()

   at u7..ctor(String[] A_0)

   at zt.a(String[] A_0)


From Andrew Hounsome @ 12 Apr 2017 22:04

Bizarrely, having uninstalled and reinstalled iTunes (as that wasn't working properly either), JMR seems to be working again......


From Andrew Hounsome @ 13 Apr 2017 01:04

Hi Andrew,

Yes that is very odd indeed. At least it's fixed now.

If the problem comes back, could we get you to post a log file the next time it occurs?

You can find it in Jaksta by going to Preferences > General > Find Log File

Regards

Liam

Jaksta Support


From Liam @ 13 Apr 2017 09:04