Technical Support for Jaksta Media Recorder
Update not taking my serial number
Asked by Stephen Keen @ 09 Dec 2017 09:12 / Views: 24
I just updated my software to the latest version. When I enter my serial number
it says this number has been used too many times. I don't know what that means
as I have only used it to install on my mac twice...
Can you assist me with this problem??
From Stephen Keen @ 11 Dec 2017 10:12
By the looks of it you have two separate license profiles, one of which is for Version 1 of Jaksta Media Recorder. This is the one that has reached it's activation limit. I have increased this limit in the event that it is the one you want to use for whatever reason.
Your other license is for Version 2 of JMR and still has a number of activations left and should work.
I have emailed you a copy of your V2 license key in case you need it.
From Liam C @ 11 Dec 2017 10:12
Is there a limit on how many times you can download
From Conor Molloy @ 21 Dec 2017 06:12
You can activate Jaksta on up to two separate devices per license.
From Liam C @ 21 Dec 2017 10:12