Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | Upgrade JMR-1.4.6 Mac

Upgrade JMR-1.4.6 Mac

Asked by Christophe Bouy @ 18 Oct 2015 16:10 / Views: 284

1.4.6 update does not. I have downloaded the file but JMR-1.4.6.pkg my software remains in 1.4.5!


From Christophe Bouy @ 17 Oct 2015 23:10

Same here! After downloading and installing, it still asks that I upgrade to 1.4.6 !!


From Pip66 @ 18 Oct 2015 16:10

Same for me 

Mac os 10.11.1 Beta


From Daniel @ 20 Oct 2015 02:10

Ditto


From Robert Flora @ 20 Oct 2015 07:10

Hi,

Sorry everyone - this will be fixed shortly.

In the meantime here is a link to 1.4.6:

http://download.shedworx.com/jaksta/beta/Jaksta.pkg

Thanks!

Ben

Jaksta Support


From Ben @ 20 Oct 2015 10:10

the link indicates a well Version 1.4.6 and running.

Thanks

OS Mac 10.9.5


From Christophe Bouy @ 20 Oct 2015 14:10

Today (10/28), I updated my MacBook Pro to OS X 10.11.1.  Immediately, Jaksta 1.4.6 no longer works (as soon as a video is started, Jaksta (unexpectedly) closes.  The program no longer works for me on this machine.  Any ideas?


From design @ 29 Oct 2015 12:10

Hi,

The next time you see Jaksta 1.4.6 crash, can you send the log file to us? You can find it by starting Jaksta up again, then going to the Preferences and clicking Find Log File.

Also it would help if you are able to send the crash report that it displays immediately after the crash. It might be easier to copy and paste this into an email, as pasting it into the forum will make it hard to read!

Thanks,

Ben

Jaksta Support


From Ben @ 30 Oct 2015 11:10