Technical Support for Jaksta Media Recorder
Upgraded by still not downloading
Asked by Ron Cantor @ 08 Feb 2017 17:02 / Views: 24
I have upgraded to latest version, but I can't download video from Youtube. It starts and then I get an error message after a few seconds.
From Ron Cantor @ 08 Feb 2017 17:02
The next time this occurs, can you send us the log file? You can find it by going to the Preferences and clicking the Find Log File button.
A screenshot of the issue would also help as well.
Can you please also provide a link to the video you are trying to download?
From Liam C @ 10 Feb 2017 09:02