Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | Upgraded by still not downloading

Upgraded by still not downloading

Asked by Ron Cantor @ 08 Feb 2017 17:02 / Views: 46

I have upgraded to latest version, but I can't download video from Youtube. It starts and then I get an error message after a few seconds. 

From @

Hi Ron,

The next time this occurs, can you send us the log file? You can find it by going to the Preferences and clicking the Find Log File button.

A screenshot of the issue would also help as well.

Can you please also provide a link to the video you are trying to download?



Jaksta Support

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