Version 1.5.0 for Mac not downloading video hosted on Vimeo
Today I tried to down-load video from a fee paying educational site, one video downloaded to iTunes the other doesn't seem to appear to activate Jaksta at all.
On the 10th June I attempted to down-load a four minute video from the same site, the video down-loaded but it split into 45 different files and I cannot open any of them. When I double click on them Jaksta starts to convert and then I get a message "QuickTime Player can't open "The file name" on Vimeo.mp4". To see if additional software is available that will enable QuickTime Player to open the movie, click Tell Me More"
What am I doing wrong and how can I fix the problem?
I tried to attach the Jaksta log but get a message that the size exceeds size. I made a copy of the log and tried deleting part of it but I cannot delete any of it. Am in serious need of help!!
From Irene Kirkpatrick @ 16 Jul 2016 17:07