Technical Support for Jaksta Media Recorder

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Video resolution size

Asked by laurie @ 29 Nov 2015 12:11 / Views: 44

When I download a JW stream it comes out at 320 x 180 yet the stream is in a lot higher resolution. How can I fix this please?

Cheers


From laurie @ 29 Nov 2015 12:11

Hi Laurie,

Are you able to send us a link to an example of this?

Does it only pick up one stream, or several? Sometimes in this situation, you may get several downloads of different sizes.

Thanks,

Ben

Jaksta Support


From Ben @ 30 Nov 2015 13:11