Technical Support for Jaksta Media Recorder

Will not start

Asked by Angus M. MacLean @ 24 Apr 2018 23:04 / Views: 47

When I turn on my Jaksta (1.5.0) I get a message "configuration Daemon not running" and it will not open


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Hi Angus,

I would suggest doing a full reinstall. If there is a break in the programs processes then this should reset them.

What you will need to do is delete the app (uninstall) from Applications instead of just reinstalling over it. Then in Finder go to the top menu and then access Go > (holding one of shift/alt/control/command) Library > Application Support > Jaksta Media Recorder and delete that folder (NOTE: doing this will erase your library file list in Jaksta, but your downloaded/converted files will remain intact in their destination folders). Reboot the Mac and then do a reinstall of the latest Version 1 build that we released (http://download.shedworx.com/jaksta/beta/1.5.1_00/Jaksta-1.5.1.pkg) and it will regenerate a new copy of the deleted folder and the application files. 

Please let me know if the problem continues. 

Regards

Liam

Jaksta Support


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