Technical Support for Jaksta Media Recorder
Won't record 1080p video but will recognize smaller
Asked by Will W @ 22 Mar 2017 00:03 / Views: 2
When I open a video with multiple resolution options, Jaksta detects and downloads the 224p and 360p sizes, but will not recognize 720p and 1080p. Any way I can resolve this?
From Will W @ 22 Mar 2017 00:03
Can you please supply a link to the video this is happening for?
We can do some testing and go from there.
From Liam @ 22 Mar 2017 10:03