Technical Support for Jaksta Media Recorder

Support | Mac | Technical | Jaksta Media Recorder | Won't record 1080p video but will recognize smaller

Won't record 1080p video but will recognize smaller

Asked by Will W @ 22 Mar 2017 00:03 / Views: 2

When I open a video with multiple resolution options, Jaksta detects and downloads the 224p and 360p sizes, but will not recognize 720p and 1080p.  Any way I can resolve this?


From Will W @ 22 Mar 2017 00:03

Hi Will,

Can you please supply a link to the video this is happening for?

We can do some testing and go from there.

Regards

Liam

Jaksta Support


From Liam @ 22 Mar 2017 10:03