Technical Support for Jaksta Music Recorder (Miner)

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Jaksta Music Miner not working with Spotify

Asked by Laura Coates @ 14 Jan 2017 17:01 / Views: 483

I bought Jaksta Music Miner and now it will not record from Spotify, when it use to work perfectly.  I have tried updating Music Miner, deleting cookies and clearing my cache but it still does not recognise any music from the Spotify Web Player. Please help...!  

From Laura Coates @ 28 Oct 2015 04:10
Hi Laura,

Can I clarify that you are definitely using the website, not the Spotify app?

Can you try recording from it again, and then send the log file to us? You can find it by going to the Preferences and clicking Find Log File.

Jaksta Support


From Ben Graham @ 28 Oct 2015 16:10

Definitely using the Spotify Web player. I click PLAY on a title in the app. It downloads a file named  Spotify Web Player - <filename>.mp3 with no track information from a site called to Music Miner.

From Ray Weston @ 20 Jul 2016 19:07

Exact same thing happens to me...

From Laura Coates @ 20 Jul 2016 21:07

Check out similar threads on this subject, e.g.

jaksta music miner won't record

Music Miner has ceased to work

Were are the songs?

Seems like its taking a long time to fix!

From Ray Weston @ 20 Jul 2016 23:07

Hi Ray/Laura,

Sorry I can't really give an ETA at the moment, but we certainly are working on it!

We are working on a separate audio recording capability that will work differently from the normal capturing and should be able to record a number of sites that are not currently working, including Spotify.



Jaksta Support

From Ben Graham @ 21 Jul 2016 14:07

Any news? I have the exact same problem and I'm waiting for you Jaksta Team  ;)

Don't forget us, please!!

From Bruno Barboza Lage @ 31 Oct 2016 09:10

Hi everyone,

No we certainly have not forgotten this, in fact it is close to being released. Hopefully within the next week or two. Hang in there!

It is a separate recording mode that you can switch to, which will record all audio data going to the speakers (instead of intercepting internet data on its way to the browser).



Jaksta Support

From Ben Graham @ 02 Nov 2016 15:11

So is that just doing it in real time?  If so, that doesn't do anything we can't already do in Audio Hijack or Piezo... it's obviously MUCH slower than the old method.

From Stuart Mack @ 20 Nov 2016 07:11

Hi Stuart,

Yes that's correct, you will have to leave it recording in real time to capture the full recording. I agree it's not as convenient as the streaming mode, but it will be the fall-back position for any streams we are legally unable to record due to encryption.

You can leave it recording and it will detect when audio starts and stops, discard silence and split the recordings into separate files, discard very short recordings etc.



Jaksta Support

From Ben Graham @ 23 Nov 2016 11:11