Technical Support for Jaksta Music Recorder (Miner)

Support | Mac | Technical | Jaksta Music Recorder (Miner) | Music Miner has ceased to work

Music Miner has ceased to work

Asked by Diarmidl @ 12 May 2016 16:05 / Views: 80

Hi, I've been using JMM for some time now and just recently it seems to have stopped recording from Spotify. I've been through the same process as before, but now, where it used to detect the song and download it with no issues, it seems to detect a 'stream' from Spotify and read something, but that simply results in a blank file. Subsequently playing a music track seems to result in something being read by Music Miner, but there's no identifiable track, just a random 'sonic burst' that bears no relation to the track played, either in audio or duration.

I'm running JMM 1.3.7 on a 27-inch iMac Retina that's running OS X 10.10.5.  I've cleared the cache and attempted to change the preferences, but nothing seems to make any difference.

Unfortunately this is not the first time that I've encountered an issue with Music Miner and I would really like to get this resolved!


From Diarmidl @ 12 May 2016 16:05

Hi,


Sorry about the problems with Spotify. We are still looking into a solution for this, it does not seem to be an easy problem to fix.


Are you only having issues with Spotify? In the meantime we do have a new beta version that has fixes for various other sites:

http://download.shedworx.com/musicminer/beta/JakstaMusicMiner.pkg


Thanks,

Ben



From Ben @ 20 May 2016 13:05