Technical Support for Jaksta Music Recorder (Miner)

Music Miner version 2

Asked by curt bass @ 30 May 2017 09:05 / Views: 4

trying to record on you tube says download complete when I look at file it has zero bytes googlevideo.com  (site)


From curt bass @ 30 May 2017 09:05

Hi Curt,

Start by doing a reinstall in case there is something broken in Jaksta that needs to be reset.

If it continues after reinstalling, can you please send through some links to the videos that are giving you problems?

Also a log file would be handy. You can find the log file in Jaksta by going to Preferences > General > Find Log File.

Regards

Liam

Jaksta support.


From Liam @ 31 May 2017 13:05

2017-05-31 05:49:00.843 Jaksta Music Recorder[1328:14305] mBytesPerFrame is 8

2017-05-31 05:49:00.843 Jaksta Music Recorder[1328:14305] mBitsPerChannel is 32

2017-05-31 05:49:00.843 Jaksta Music Recorder[1328:14305] Block buffer contains: 4096 bytes

2017-05-31 05:49:00.843 Jaksta Music Recorder[1328:14305] blockBuffer is contiguous

2017-05-31 05:49:00.843 Jaksta Music Recorder[1328:14305] 4096 bytes of data in sample buffer

2017-05-31 05:49:00.932 Jaksta Music Recorder[1328:14279] In showSoundFlowerPopupIfNeeded

2017-05-31 05:49:02.787 Jaksta Music Recorder[1328:14279] Youtube-dl: Upgrade :youtube-dl is up-to-date (2017.05.29)

2017-05-31 05:49:06.516 Jaksta Music Recorder[1328:14279] JAK: PreferencesController.init

2017-05-31 05:49:06.516 Jaksta Music Recorder[1328:14279] setup audio menu

2017-05-31 05:49:06.517 Jaksta Music Recorder[1328:14279] Added <NSMenuItem: 0x7fb5f8f2e7a0 Built-in Input>

2017-05-31 05:49:06.517 Jaksta Music Recorder[1328:14279] Added <NSMenuItem: 0x7fb5f8fb1150 Built-in Microphone>

2017-05-31 05:49:06.517 Jaksta Music Recorder[1328:14279] Added <NSMenuItem: 0x7fb5fa023940 Soundflower (2ch)>

2017-05-31 05:49:06.581 Jaksta Music Recorder[1328:14279] JAK: PreferencesController.awakeFromNib

2017-05-31 05:49:10.732 Jaksta Music Recorder[1328:14279] ***** Activated

2017-05-31 05:49:10.732 Jaksta Music Recorder[1328:14279] ***** Check on Startup

2017-05-31 05:49:10.733 Jaksta Music Recorder[1328:14279] ShedUpdate checking for updates

2017-05-31 05:49:10.733 Jaksta Music Recorder[1328:14279] 

::ShedUpdate::

:: checking url: http://www.jaksta.com/Services/VersionDirector/jmm-mac?v=2.0.0

2017-05-31 05:49:10.733 Jaksta Music Recorder[1328:14279] 

::ShedUpdate::

:: checking version: 2.0.0

2017-05-31 05:49:12.031 Jaksta Music Recorder[1328:14279] 

::ShedUpdate::

:: finsh check

2017-05-31 05:49:12.031 Jaksta Music Recorder[1328:14279] 

::ShedUpdate::

:: No update

 

https://youtu.be/bqj7DYb3H9c


From curt bass @ 31 May 2017 20:05

Hi Curt,

When I tested the link that you you have just sent through the download is successful and I get a playable file. This suggests that the problem most likely lies in your setup or machine.

Can you please send through log file itself rather than just copying and pasting the code here. There is a lot of info in them and what we have here is only a very small portion of the initial startup process, so I can't really get anything from it. 

Also, did you try doing a reinstall yet?

Regards

Liam

Jaksta Support


From Liam @ 01 Jun 2017 11:06
I will try to re install, what do you want me to send?????
From curt bass @ 01 Jun 2017 11:06

Hi Curt,


Could I get you to send through the log file itself?


You can find the log file in Jaksta Music Recorder by going to Preferences > General > Find Log File.


Then just select the file and drag it into your reply email.


Thanks

Liam

Jaksta Support


From Liam @ 01 Jun 2017 12:06