Technical Support for Jaksta Music Recorder (Miner)

Support | Mac | Technical | Jaksta Music Recorder (Miner) | Music Minor not working

Music Minor not working

Asked by Eric S Craven @ 03 Feb 2019 16:02 / Views: 21

Hi, Music Minor has stopped working for me. 

I get the following error message: Configuration error. Proxy could not find an available TCP port.


Can you help me resolve it please?


From @

Hi Eric,


I would suggest doing a full reinstall. If there is a break in the programs processes then this should reset them.


What you will need to do is delete the app (uninstall) from Applications instead of just reinstalling over it. Then in Finder go to the top menu and then access Go > (holding one of shift/alt/control/command) Library > Application Support > Jaksta Music Recorder (or might still be called by its old name - 'Jaksta Music Miner') and delete that folder (NOTE: doing this will erase your library file list in Jaksta, but your downloaded/converted files will remain intact in their destination folders). Reboot the Mac and then do a reinstall of the last version we released (http://download.shedworx.com/musicminer/beta/JakstaMusicMiner-1.4.2.pkg) and it will generate a new copy of the deleted folder and the application files. 


Regards

Liam

Jaksta Support


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