I got your email. Does this skip problem only occur with Hoopla? Jaksta Music Miner should still work for video sites such as YouTube (though it will only capture the audio part).
The next time this occurs, can you send us the log file? You can find it by going to the Preferences and clicking the Find Log File button.
Spotify have changed their streaming methods recently, I believe Pandora have too. We have a solution on the way for capturing from these, in fact it is almost ready.
From Ben Graham @ 15 Nov 2016 12:11