Technical Support for Jaksta Screen Recorder
Screen Recorder for Mac on 10.15 Catalina
Asked by Matthew Snyder @ 04 Oct 2020 04:10 / Views: 25
I skipped the Sunflower install on Catalina, but it seems like the screen recording doesn't work either. Using any of the recording options, i get an error "AVScreenShack Alert... The operation could not be completed... An unknown error occurred ()2003329396)"
From Matthew Snyder @ 04 Oct 2020 04:10
Hi Matthew,
Can you please try the following:
- Open System Preferences and got to Security & Privacy > Privacy
- Unlock the padlock in the bottom corner and enter your Mac password
- Go down to the 'Screen Recording' category
- Untick the checkbox for Jaksta Screen Recorder and then retick it
- If it is already unticked when you first look at it then just tick it ON
- Go down to the 'Microphone' category
- Untick the checkbox for Jaksta Screen Recorder and then retick it
- If it is already unticked when you first look at it then just tick it ON
- Lock the padlock to confirm the changes
Please let me know if the problem continues.
Regards
Liam
Jaksta Support
From Liam @ 05 Oct 2020 09:10
Hurray, it worked, thanks!
From Matthew Snyder @ 05 Oct 2020 23:10