Jaksta Media Recorder for Windows for Windows Technical Support Forum

Strange percentage and, after complete, no image on video(black screen)...

I'm trying to use the "stream download" option to download a video from www.ricardoalexandre.com.br... but I got a strange percentage and, after complete the download, no image on video file... Does anybody know how to solve this problem?





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Author: Zenith Gurgel Neto
Created At: 2019-12-21T10:49:39+08:00
Updated At: 2019-12-21T10:49:39+08:00
Views: 16
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Answers: 3, Votes: 0

Please provide debug logs as per 

https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063




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Author: CRS
Created At: 2019-12-21T10:49:39+08:00
Updated At: 2019-12-21T10:49:39+08:00
Views: 16
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0

 Sure!




--- Import ---
Author: Zenith Gurgel Neto
Created At: 2019-12-21T10:49:39+08:00
Updated At: 2019-12-21T10:49:39+08:00
Views: 16
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0

Thanks for reporting it.  The server is responding with a small fragment of the file to start with the the content-length is set at only 915k, that is why the % is out.

Something strange is happening with the video however.  This is what I get when I try and view it in chrome.  It may be copy protected.  Will look into it.

In the mean time use the DVR functionality.




--- Import ---
Author: CRS
Created At: 2019-12-21T10:49:39+08:00
Updated At: 2019-12-21T10:49:39+08:00
Views: 16
Votes: 0
--- Import ---



Attachments

From Support Migration @ 08 May 2023 02:05

Votes: 0