Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | After repeated attempts of reinstailing Jaksta, the activation key cannot be used

After repeated attempts of reinstailing Jaksta, the activation key cannot be used

Asked by María José Luque @ 13 Apr 2018 17:04 / Views: 22

 After a Windows 10 actualization, Jaktsa Media Recorder did not start correctly. The window "Loading UI" never closed. I uninstalled and reinstalled Jaksta several times but the problem remained. At the last attempt, after manually deleting every folder and file named Jaksta I could find, the program apparently started correctly, but when I introduced the activation key I got the message "too many attempts to use this activation key". 

 I include the log files.


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Please contact licensing support who can reset the number of uses on your key


https://support.jaksta.com/support/tickets/new


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Thank you!

 


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