Technical Support for Jaksta Media Recorder
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After repeated attempts of reinstailing Jaksta, the activation key cannot be used
After repeated attempts of reinstailing Jaksta, the activation key cannot be used
Asked by MJL @ 13 Apr 2018 17:04 / Views: 57
After a Windows 10 actualization, Jaktsa Media Recorder did not start correctly. The window "Loading UI" never closed. I uninstalled and reinstalled Jaksta several times but the problem remained. At the last attempt, after manually deleting every folder and file named Jaksta I could find, the program apparently started correctly, but when I introduced the activation key I got the message "too many attempts to use this activation key".
I include the log files.
From MJL @ 13 Apr 2018 17:04
Please contact licensing support who can reset the number of uses on your key
From CRS @ 14 Apr 2018 06:04
Thank you!
From MJL @ 15 Apr 2018 01:04