Jaksta Media Recorder for Windows Technical Support Forum

After repeated attempts of reinstailing Jaksta, the activation key cannot be used

 After a Windows 10 actualization, Jaktsa Media Recorder did not start correctly. The window "Loading UI" never closed. I uninstalled and reinstalled Jaksta several times but the problem remained. At the last attempt, after manually deleting every folder and file named Jaksta I could find, the program apparently started correctly, but when I introduced the activation key I got the message "too many attempts to use this activation key". 

 I include the log files.


From MJL @ 13 Apr 2018 17:04

Answers: 2, Votes: 0

Please contact licensing support who can reset the number of uses on your key


https://support.jaksta.com/support/tickets/new


From CRS @ 14 Apr 2018 06:04

Votes: 0

Thank you!

 


From MJL @ 15 Apr 2018 01:04

Votes: 0