Technical Support for Jaksta Media Recorder
Any way to make JMR not use/enable IE proxy?
Asked by Andreas @ 04 Nov 2016 23:11 / Views: 19
From Andreas @ 04 Nov 2016 23:11
The HTTPS monitor, which is required to auto detect and download video streamed over https is a local proxy.
This can be switched on and off via the Settings > Internet Downloads > Monitor HTTPS/SSL.
When off though https streams will not be detected and downloaded.
From CRS @ 05 Nov 2016 20:11
The proxy settings in Internet Properties (Internet Explorer options) are completely empty. I even gone as far as disabling changed to it by changing the registry. Therefore the proxy server settings are greyed out.
However, whenever I click on Auto in JMR its obvious that it enables some kind of system-wide proxy since Chrome and two other programs I use can no longer connect to the web until I click an Auto again.
I fail to see how it can be a good thing being forced into "use either JMR or browser using Chrome... but not at the same time".
From Andreas @ 06 Nov 2016 21:11
The HTTPS/SSL monitor is a proxy. If you don't want to use it switch it off using Settings > Internet Downloads > Monitor HTTPS/SSL.
If the HTTPS/SSL monitor is not working on your machine (which can happen if you manually change the proxy settings whilst AUTO is on), try the following:
1. Close JMR
2. Close all browsers
3. Open IE and ensure the proxy is disabled Internet Options > Connections > Click LAN Settings Button > Ensure Use Proxy Server is unchecked > Click OK etc to close dialog and close IE
4. Uninstall JMR and ensure the "Delete settings and libraray" is checked
5. Resinall JMR
If your still having issues after that have a look through some of the FAQ's and see if that helps:
If you still can't get it to work do the following to generate debug logs so we can see whats going on following the steps here: https://support.jaksta.com/discussions/topics/6000009063. At step three just try to go to a webpage that wont load when AUTO is on.
From CRS @ 07 Nov 2016 08:11
Again, thanks for your answer. Unfortunately I'm not sure if we are on the same page.
When I disable the HTTPS/SSL monitor Jaksta stops finding stream relevant to my interest. This is not a question of "If you don't want to use it [...]". Of course I _want_ to use it.
What I don't want is Jaksta to use/enable IE proxy settings, therefore making them system-wide, therefore forcing other programs to use it.
From Andreas @ 12 Nov 2016 12:11
If you _want_ to capture HTTPS streams then the proxy is required. HTTPS is encrypted and is passed through a proxy to determine what it is - eg see if its audio or video that should be downloaded.
The proxy is only enabled if the setting Settings > Internet Downloads > Monitor HTTPS/SSL is on and AUTO monitoring is on. Otherwise no proxy is in place.
From CRS @ 14 Nov 2016 08:11