Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | can make auto mode working

can make auto mode working

Asked by Eugene @ 19 Dec 2016 01:12 / Views: 18

 Hi guys,

i am on windows 10, tried all browsers - Chrome, Mozilla, IE but i can't get auto mode working.  When i paste link from youtube - i can save video, but when auto mode is on and i open the youtube URL in the browser, the jaksta media recorder does not react at all. I have latest jaksta available on your web.

Thanks


From Eugene @ 19 Dec 2016 01:12
just to add to the  above - i am using default settings, tried to uninstall/install jaksta but this did not help.

 


From Eugene @ 19 Dec 2016 01:12
I tried using network monitor mode instead of winpicap - no luck :(
 

 


From Eugene @ 19 Dec 2016 06:12

Hi,

Some things to check:

1. Ensure you are monitoring the correct network interface. Settings > Internet Downloads 

image


2.  Ensure AUTO is on before you go to a page containing video to download.

If your still having issues please provide debug log as per https://support.jaksta.com/discussions/topics/6000009063 for AUTO detecting a youtube video.

Thanks


From CRS @ 19 Dec 2016 10:12
Hi,

thanks for your reply

1. I have local ethernet adapter there and 3 adapters called "Microsoft" I tried all of the "Microsoft" and none of them worked.  Also I tried capturing traffic with Wireshark and I was successful which proved that one of the "Microsoft" adapters i have is functional.

2. yep, i was enabling "auto mode" before I was opening youtube site.

is there a way to pass you logs bypassing the forum messages? I do not want to share my logs with whole audience of this forum.

also I noticed that once I enable auto mode, the IE gets proxy setup to "localhost:4444" however despite jaksta is running I cannot telnet to localhost:4444 (refused). IE says it can't connect to the proxy as well. Is there anything I can do to make the proxy working?

thanks


 


From Eugene @ 19 Dec 2016 18:12

Your logs don't contain any personal information, but you can email them to me support AT jaksta.com if you wish.


From CRS @ 20 Dec 2016 07:12
thanks, CRS. I am sending logs to your mail right after this post.
here is what i did

1. started media recorder, reset settings to default, closed media recorder.
2. started media recorder, enabled auto mode, enabled debug logs
3. started firefox, tired opening https://www.youtube.com/watch?v=G4yML7tI1qo
4. nothing in media recorder
5. tried opening the same URL in IE, nothing loaded (due to non working proxy pointing to localhost:4444)
6 closed IE, logs collected.

thanks

 


From Eugene @ 21 Dec 2016 02:12

Email chain between CRS and Eugene:


----


On Fri, Dec 23, 2016 at 8:44 AM, CRS wrote:


Glad to hear that it is working.


Should work in FF as well.  Check FF is set to use the system proxy. In FF,  Main Menu > Options > Advanced > Settings 

Inline image 1

Also for good measure reinstall the CA into FF.   Close FF and then in JMR, Settings > Internet Downloads > Advanced > HTTP > Reinstall FireFox HTTPS Monitor button.

Your browser has requested two downloads the first was for 1280x720 and the second was for 1920x1080.  That is why you have two downloads.


On Fri, Dec 23, 2016 at 6:32 AM, Eugene wrote:
Hi,

thanks, . I cleaned proxies in IE and it started to catch streams in auto mode!

I got two more questions if you can help please.

How may i make it working in firefox (not critical thing, happy to stay in IE)?

why does JMR records two streams from each video? I tried setup to pick up always highest quality but it records two files of the same video. Also I tried answering manually which quality/stream i want, but it still records two streams :(

The screenshot is below:

Thanks


------ Original Message ------

From: CRS

To: Eugene

Sent: 22.12.2016 2:03:36

Subject: Re: the logs

Hi Eugene,

Looks like you have another proxy server set

 

2016-12-21 12:15:56,105 [5] INFO  c4 [(null)] - AsyncProxyManager: OP HostsThatBypass: *.local;ws://*;wss://*;ws://*;wss://*

2016-12-21 12:15:56,105 [5] INFO  c4 [(null)] - AsyncProxyManager: OP HttpProxy: 127.0.0.1:4444

2016-12-21 12:15:56,106 [5] INFO  c4 [(null)] - AsyncProxyManager: OP HttpsProxy: 127.0.0.1:50055

2016-12-21 12:15:56,107 [5] INFO  c4 [(null)] - AsyncProxyManager: OP PACScriptLocation: 

2016-12-21 12:15:56,108 [5] INFO  c4 [(null)] - AsyncProxyManager: OP SocksProxy: 127.0.0.1:4444

2016-12-21 12:15:56,108 [5] INFO  c4 [(null)] - AsyncProxyManager: OP UseManualProxies: True

2016-12-21 12:15:56,109 [5] INFO  c4 [(null)] - AsyncProxyManager: NP AllowDirect: True

2016-12-21 12:15:56,110 [5] INFO  c4 [(null)] - AsyncProxyManager: NP HostsThatBypass: *.local;ws://*;wss://*;ws://*;wss://*;ws://*;wss://*

2016-12-21 12:15:56,110 [5] INFO  c4 [(null)] - AsyncProxyManager: NP HttpProxy: 127.0.0.1:4444

2016-12-21 12:15:56,111 [5] INFO  c4 [(null)] - AsyncProxyManager: NP HttpsProxy: 127.0.0.1:59001

2016-12-21 12:15:56,112 [5] INFO  c4 [(null)] - AsyncProxyManager: NP PACScriptLocation: 

2016-12-21 12:15:56,112 [5] INFO  c4 [(null)] - AsyncProxyManager: NP SocksProxy: 127.0.0.1:4444

2016-12-21 12:15:56,113 [5] INFO  c4 [(null)] - AsyncProxyManager: NP UseManualProxies: True

 

The one in blod is the only one we set and it points to JMR's internal proxy.  Not sure what has set the rest but having local proxy's like that is very unusual unless your using a product like Jaksta.

 

Do the following to clear all proxy settings

 

Close Jaksta Media Recorder

Start Internet Explorer

Click the Tools button.

Click on Internet Options.

Click on the Connections tab.

Click LAN settings.

Make sure all addresses are clear and your not using any proxy.

 

Start JMR and try again.  

 

 

 


HTH

 

On Wed, Dec 21, 2016 at 7:22 PM, Eugene wrote:

Hi,

done. here is what i did:

1. started media recorder, reset settings to default, closed media recorder.
2. started media recorder, enabled debug logs, enabled auto mode
3. started firefox, opened https://www.youtube.com/watch?v=G4yML7tI1qo
4. nothing in media recorder
5. tried opening the same URL in IE, nothing loaded (due to non working proxy pointing to localhost:4444)
6 closed IE, logs collected.

thanks

Eugene


On Wed, 21 Dec at 2:40 AM , Eugene wrote:
Hi,

this is the logs for the topic i have opened here: https://support.jaksta.com/support/discussions/topics/6000045132?page=1


-- 
Thanks,
Eugene.

7476

From CRS @ 23 Dec 2016 23:12