Technical Support for Jaksta Media Recorder
Can no longer download from Vimeo
Asked by RLL @ 15 Sep 2017 09:09 / Views: 17
I was able to download from Vimeo but now it appears to download but when it finishes it says "Completed (Errors)" and nothing is saved. Any suggestions would be appreciated.
From RLL @ 15 Sep 2017 09:09
There are no known issues with capturing Vimeo.
Please provide debug logs as per https://support.jaksta.com/discussions/topics/6000009063
From CRS @ 22 Sep 2017 12:09
I am now getting some results after installing the latest version of Jaksta Media Recorder but the quality is not fantastic (although this may be due to the original) and it seems to download in real time compared to before I had the problem when the download was quite quick.
When I try to navigate the DVR browser to http://pdl.vimeocdn.com/ I get the following:
You don't have permission to access "http://pdl.vimeocdn.com/" on this server.
The site I have been testing that I have trouble with is https://www.mikeheddingmusic.com/product/worried-man-blues-beginner-banjo-video-lesson/
Thank you for your help,
From RLL @ 22 Sep 2017 14:09