Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | Can't download Cybrary Video

Can't download Cybrary Video

Asked by Mo Mala @ 22 Nov 2016 07:11 / Views: 4

Hi,

I'm evaluating your product and I can't download the Cybrary video  ( https://www.cybrary.it).


From Mo Mala @ 22 Nov 2016 07:11

Detected and downloads here ok - looks like they are using vimeo.  

Ensure AUTO is on before you go the website and start playing the video.

If you are still having issues then please provide the url to the video in question and debug logs following the steps provided here:  https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063

Jaksta downloading Cybrary



From CRS @ 22 Nov 2016 11:11