Technical Support for Jaksta Media Recorder
Confusing Error Message
Asked by David Jefferson @ 11 Jun 2020 06:06 / Views: 9
I am unable to capture a short music video from Facebook
I get the following Error Message;
"Object reference not set to an instance of an object"
What on earth does this mean, and how can I capture this video I want?
From David Jefferson @ 11 Jun 2020 06:06
Please provide debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063
From CRS @ 11 Jun 2020 08:06
1 debug file attached.
From David Jefferson @ 11 Jun 2020 12:06
Thanks - fill fix shortly.
From CRS @ 12 Jun 2020 16:06
This is fixed in 22.214.171.124
From CRS @ 15 Jun 2020 15:06
Thanks a lot for fixing this problem. Great work
From David Jefferson @ 15 Jun 2020 19:06