Technical Support for Jaksta Media Recorder
Downloaded Files missing the last couple minutes
Asked by Jabon Dix @ 12 Jul 2020 02:07 / Views: 5
We downloaded about 50 different videos all about 7 minutes long from various sites, and about 5 of them worked completely. Most of the downloaded videos play until the 5-6 minutes mark and then just stop. The picture freezes, the video looks like it has a minute or two left and the progress bar continues, but nothing plays any further. The image is frozen and there is no more sound.
I ran the logs and tried one of them again. This video stops at 6 min 10 seconds. It should go to 7:47, but the last 1min and 37 seconds are just the same frame and no sound.
From Jabon Dix @ 12 Jul 2020 02:07
What site? Your log are not in debug mode. Please provide debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063
From CRS @ 14 Jul 2020 09:07