Technical Support for Jaksta Media Recorder

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Downloaded Files missing the last couple minutes

Asked by Jabon Dix @ 12 Jul 2020 02:07 / Views: 5

We downloaded about 50 different videos all about 7 minutes long from various sites, and about 5 of them worked completely.  Most of the downloaded videos play until the 5-6 minutes mark and then just stop.  The picture freezes, the video looks like it has a minute or two left and the progress bar continues, but nothing plays any further.  The image is frozen and there is no more sound.

I ran the logs and tried one of them again.  This video stops at 6 min 10 seconds.  It should go to 7:47, but the last 1min and 37 seconds are just the same frame and no sound.

From @

What site?  Your log are not in debug mode.  Please provide debug logs as per 

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