Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | DVR on Windows 10 build 1089

DVR on Windows 10 build 1089

Asked by Patricio Jouri @ 10 Jul 2019 09:07 / Views: 8

Hi,

When this issue will be solved when we try to record and the image is all black?

I purchased a license and cannot use the main feature that I need.

Thanks.


From @

Still looking at appropriate legal solutions and consistently provide good quality recordings.

You can see suggested work arounds here:

https://www.jaksta.com/support/windows/kb/windows-10-1809-dvr-recordings-are-blankblack-videos-6000221913 

You can also request a refund if you dont want to use the other JMR features.  

https://support.jaksta.com/support/tickets/new 


From @

A solution for the DVR on Windows 10 1809 has finally been implemented in the latest release -7.0.2.1

https://www.jaksta.com/download/windows/jaksta-media-recorder

Please start a new thread if you are still having issues.


From @