Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | End of LiveStream videos getting cut off

End of LiveStream videos getting cut off

Asked by Daniel @ 21 Oct 2015 11:10 / Views: 67

This info might be old. Please read more info about the best way to download from livestream now.

For some reason the last few minutes of any video that I record off of Livestream get cut off. I've used both WinPcap and Network Monitor, but neither of them makes any difference.


From @

Cant repeat that here.

Can you provide debug logs as per http://support.jaksta.com/discussions/topics/6000009063.

Also provide the url of the particular live stream and the length of time involved.


From @

Sorry, I am unable to give out the URL because it's password and IP protected...the LiveSteam varies between 2hr+ and 3hr+.

I disabled Aero features, closed other apps, and did what I could to have as clean an environment as possible. I also have 32GB of RAM and a 4Ghz octa-processor with SSDs so my resourced are nowhere near being tapped out. I'll keep playing around. Jaksta works for other streams just fine...but for these ones, they end up cutting off the last few minutes.

One thing that I did notice is that the timing seems off. If the video I'm streaming says it's 3:09 (3hr 9m) long, the copy that Jaksta says it is the same length, but at the end of the video where it gets cut off, the video closes or stops itself. Not sure if that means anything or helps...


From @

If you cant upload logs or provide a url well there is not much we can do to help. 


From @

This info might be old. Please read more info about the best way to download from livestream now.