Technical Support for Jaksta Media Recorder
End of LiveStream videos getting cut off
Asked by Daniel @ 21 Oct 2015 11:10 / Views: 48
For some reason the last few minutes of any video that I record off of Livestream get cut off. I've used both WinPcap and Network Monitor, but neither of them makes any difference.
From Daniel @ 21 Oct 2015 11:10
Cant repeat that here.
Can you provide debug logs as per http://support.jaksta.com/discussions/topics/6000009063.
Also provide the url of the particular live stream and the length of time involved.
From CRS @ 22 Oct 2015 09:10
Sorry, I am unable to give out the URL because it's password and IP protected...the LiveSteam varies between 2hr+ and 3hr+.
I disabled Aero features, closed other apps, and did what I could to have as clean an environment as possible. I also have 32GB of RAM and a 4Ghz octa-processor with SSDs so my resourced are nowhere near being tapped out. I'll keep playing around. Jaksta works for other streams just fine...but for these ones, they end up cutting off the last few minutes.
One thing that I did notice is that the timing seems off. If the video I'm streaming says it's 3:09 (3hr 9m) long, the copy that Jaksta says it is the same length, but at the end of the video where it gets cut off, the video closes or stops itself. Not sure if that means anything or helps...
From Daniel @ 23 Oct 2015 22:10
If you cant upload logs or provide a url well there is not much we can do to help.
From CRS @ 24 Oct 2015 13:10