Jaksta Media Recorder for Windows Technical Support Forum

Error when using Auto

I was attempting do capture a webinar from this URL - https://events.genndi.com/replay/169105139238452438/fe4b1b3482/0/kP104958174Mk

Now I get the following result whenever I try to use Auto mode:

image


Please advise.

Tony

From Tonyd.here @ 29 Jan 2019 10:01

Answers: 5, Votes: 0

Select a network monitor (normally winpcap)


Settings > Internet Downloads > Winpcap Monitor


From CRS @ 29 Jan 2019 13:01

Votes: 0

u cant select winpcap

From Tonyd.here @ 29 Jan 2019 15:01

Votes: 0

It is not installed then.  Click the install link below it to install winpcap.

If your machine has been upgraded recently and the winpcap install has been corrupted then use Add/Remove Programs to uninstall it and then reinstall it again.

From CRS @ 29 Jan 2019 19:01

Votes: 0

Having issue trying to download this why? Do we need to configure something different

https://www.youtube.com/watch?v=Tbl_auh0ch8&feature=youtu.be

From Tonyd.here @ 13 May 2019 12:05

Votes: 0

Downloads ok here

Please provide debug logs and I can have a look at what is happening on you machine.

https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063 

From CRS @ 20 May 2019 09:05

Votes: 0