Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | Error when using Auto

Error when using Auto

Asked by Tonyd.here @ 29 Jan 2019 10:01 / Views: 30

I was attempting do capture a webinar from this URL - https://events.genndi.com/replay/169105139238452438/fe4b1b3482/0/kP104958174Mk

Now I get the following result whenever I try to use Auto mode:

image


Please advise.

Tony


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Select a network monitor (normally winpcap)


Settings > Internet Downloads > Winpcap Monitor



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u cant select winpcap


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It is not installed then.  Click the install link below it to install winpcap.

If your machine has been upgraded recently and the winpcap install has been corrupted then use Add/Remove Programs to uninstall it and then reinstall it again.


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Having issue trying to download this why? Do we need to configure something different

https://www.youtube.com/watch?v=Tbl_auh0ch8&feature=youtu.be


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Downloads ok here

Please provide debug logs and I can have a look at what is happening on you machine.

https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063 


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