Technical Support for Jaksta Media Recorder
Failed to run filter graph
Asked by Graham @ 24 Dec 2019 04:12 / Views: 8
I have 2 windows machines and Jaksta seems fine on one and not the other.
On one download if fine but for the other it just says 'failed to run filter graph'
How do I diagnose the issue ?
From Graham @ 24 Dec 2019 04:12
Please provide debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063
From CRS @ 28 Dec 2019 07:12
From Graham @ 28 Dec 2019 14:12
Any update ?
From Graham @ 04 Jan 2020 19:01
Im still trying to work out what is going on on your computer. Nothing stands out from the logs provided. Will be in contact soon to ask for more info.
From CRS @ 04 Jan 2020 22:01