Technical Support for Jaksta Media Recorder


Asked by gbutt1 @ 17 Oct 2017 22:10 / Views: 80

I cant download livestream from

From gbutt1 @ 17 Oct 2017 22:10

Is detected and captures fine here using AUTO capture mode.


If you are still having issues  please provide debug logs as per

From CRS @ 18 Oct 2017 18:10

more than two livestreams not download(

From gbutt1 @ 20 Oct 2017 02:10


From gbutt1 @ 20 Oct 2017 03:10

Stream is typing out.  Try increasing Settings > Internet Downloads > Advanced > HLS > Segment Timeout

Also as its a live stream you could play around with the live edge setting.

From CRS @ 20 Oct 2017 16:10

Now not download(

From gbutt1 @ 20 Oct 2017 19:10

As per the error message you are getting on the screen, your logs show the streams you are attempting to record are copy protected:  This stream is copy protected. Please use the Digital Video Recorder capture method.

The streams Im looking at here arnt though and download fine.   I guess some are and some arnt.


From CRS @ 21 Oct 2017 13:10