I am not going to share my Hoopla credentials with you for serveral reasons and I am very surprised that any company would ask a customer to do that.
1) I assumed from information on your web site,
https://www.jaksta.com/best-apps/hoopla , that you already knew how to use Jaksta with Hoopla which would imply that you had a Hoopla account to test it with.
2) Getting past the problem that I described does not require logging on to the site. It doesn't even allow me to get to the screen where my username and password is entered.
3) The movie that I have been trying to record so that I can watch it on my big TV will expire tomorrow. Assuming that I gave you my credentials, you would probably "check out" another movie to test with. Although Hoopla is free to users, it is supported by libraries that offer it to their patrons so this "check out" will cost my home library.
4) Sharing user name and passwords is just not a good idea.
I have tried using your product for another site that you claim to support and having been thwarted in those attempts as well, I am going to request a refund.
From Charles R. Davis @ 08 Oct 2017 05:10