Technical Support for Jaksta Media Recorder
How many times do I need to request a password reset before you send one?
Asked by Greg @ 10 Mar 2017 21:03 / Views: 26
I have a problem with Jaksta forgot my pw so requested a pw reset - webpage says you're sending me a mail - but NOTHING - no mail, no junk - did it again & again & again but still nothing! Have had to set up a new account to raise a ticket... Whats going on?
From Greg @ 10 Mar 2017 21:03
No sure sorry. The support system is hosted by freshdesk and we would need to trace it through them to see where your email has gone.
Please submit a request via licensing support so you can provide your email address securely. Reference this forum topic if you could.
From CRS @ 13 Mar 2017 09:03