Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | https sites can't load

https sites can't load

Asked by Theo Bill @ 29 Apr 2017 01:04 / Views: 46

When I use auto monitoring, every single https site doesn't load in chrome - and I'm on the windows side.  I've got the most current install 6.0.1.64 and this is really frustrating!


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Nope...I'm not on that version of chrome - I'm on 59.0.3071.29 (Official Build) beta (64-bit) 

But Also just tried using Firefox 45.0.1 and got the same thing.

It ONLY happens when I turn "Auto" on - every SSL site gets the same response.


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Your build is a later build, so you will be affected by it.  Temporary solutions are listed in the article.


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One of which is using another browser, which I tried and got the same result.


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Unfortunately that fix was done and I still got the same result.  


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Please provide debug logs with AUTO on and trying to load google.com as per

https://support.jaksta.com/discussions/topics/6000009063


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I went to google in chrome, and also in firefox.  It was able to load in firefox, but not youtube.  On youtube, it gave me the same error - connection not secure.  

I hope this helps.


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Looks pretty strange.  You are using a very old version of firefox. Something is corrupt.  Upgrade to the last firefox which is v53 and uninstall, including removing all settings and reinstall JMR.


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