Technical Support for Jaksta Media Recorder

Internet Explorer

Asked by charles mooneyham @ 28 Mar 2019 00:03 / Views: 11

When I install Jaksta deluxe, my internet explorer will not open, unless I right click internet explorer and run as admin.  My OS is windows 10 pro, with latest updates.  I am an administrator also.  When I uninstall Jaksta everything works again.  Any solution you can offer? 


From @

Sounds very strange.  The install does not do anything to IE.  Is there any error from IE in your windows event log?


From @

No errors in event log that I could see for IE.  It also caused a software package from Dlink not to properly run in chrome, firefox, and IE.  Once I uninstalled everything worked fine.  Had this problem before a clean install of windows and after. 


From @

Sorry no idea.  Not sure how that is even possible.  I assume you downloaded the package from jaksta.com?


From @

Yes downloaded from Jaksta and have owned the product for a long time.


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