Technical Support for Jaksta Media Recorder
iPlayer download not working
Asked by John Carey @ 27 Sep 2016 18:09 / Views: 27
Yesterday (26th September) I upgraded to JMR6-6.0.1.50
Now when downloading an iPlayer programme it says extracting - then freezes
The previous version was working perfectly the day before.
I have uninstalled Jaksta and reinstalled an older version (JMR6-6.0.1.10) but this also is not working.
From John Carey @ 27 Sep 2016 18:09
Can you provide a url and your debug logs as iplayer downloads ok here at the moment.
Follow these instructions to generate debug logs:
https://support.jaksta.com/discussions/topics/6000009063
From CRS @ 28 Sep 2016 06:09