Technical Support for Jaksta Media Recorder

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Jaksta 6 program not opening

Asked by jon rcihard @ 28 Mar 2017 09:03 / Views: 6

I downloaded the newest version of Jaksta 6.0.1.64 for Windows, installed it, and chose the reboot now option.

When I try to open the program, a blue circle appears, spins for a moment, then disappears.

The program never runs, nor do I see it pop up on the task manager.

Any suggestions?

Thanks.


From jon rcihard @ 28 Mar 2017 09:03

Are there any files in C:\Users\<your username>\AppData\Local\Temp\Jaksta?  If so can you please zip them up and attach them to this ticket so we can see.

You may have to switch on hidden files and folders to see this folder: https://support.microsoft.com/en-au/help/14201/windows-show-hidden-files


From CRS @ 28 Mar 2017 19:03