Technical Support for Jaksta Media Recorder
Jaksta Media Recorder 7 crashes on start
Asked by Babak Moaed-Zadeh @ 26 Sep 2021 02:09 / Views: 4
I'm trying Jaksta Media Recorder 7 on Windows.
After installing it once started, but not a second time.
I de- and reinstalled the application. Same behavior.
Would you please check the attached files and tell me what to do?
Thank you. Regards
From Babak Moaed-Zadeh @ 26 Sep 2021 02:09
The attached zip file with logs is corrupt. Please follow the instructions here for getting log files
Could you also please translated the screenshot to english.
From CRS @ 27 Sep 2021 10:09
the text in the error message in the screenshot means:
The object reference was not set to an object instance.
"bei" means where (at which variables) this happens.
Is this a .NET error? Cause .NET crashed, too - as to see in the Windows event logs.
Attached are again the log files and the sysinfo.
From Babak Moaed-Zadeh @ 27 Sep 2021 13:09
I've deinstalled the application again with - this time - "deleting existing settings and libraries option". After reinstalling the first start ended with an error message (see EM001.png).
The german text in the error message means: "The type initializer for "cs" threw an exception."
After turning the application "Windows 10 Firewall Control" to "allow everthing mode" and starting Jaksta as admin it runs. Even after restarting. I hope this will last.
From Babak Moaed-Zadeh @ 28 Sep 2021 23:09