Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | JAKSTA MEDIA RECORDER 7 (WINDOWS)

JAKSTA MEDIA RECORDER 7 (WINDOWS)

Asked by Bushmann @ 06 Apr 2019 03:04 / Views: 19

Greetings!

I need help to configure the stream downloader to record the ACTUAL names of the models I'm viewing on Chaturbate.com.

Thanks.


From @

Chaturbate captures and names ok here.  See attached screenshot.

If your having issues please attach debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063


From @

It's too complicated to get a debug log.   As common as this problem is, you should already have a solution on the fly that addresses the issue.

If you can't fix it without me sending you a debug log file, then, please post a refund to me at your earliest convenience and I'll no longer use your

software.

Thanks.


From @

Its not common.

As i showed in the screenshot chaturbate captures and names correctly so if it isnt working for you then there is a configuration issue on your machine.  Debugs logs show us what is happening.

Request your refund here:  https://support.jaksta.com/support/tickets/new


From @

log attached


From @

Your logs show you are using AUTO detection mode.   In this case the naming rules are being used - Settings > Internet Downloads > Advanced > Naming Rules)  They are applied in order from top to bottom until a tile is found and you can switch them on and off.  As the detected m3u8 stream has a referrer of chaturbate.com and not the page the stream is on the page title is extracted from there which is "Chaturbate - Free Adult Webcams, Live Sex, Free Sex Chat, Exhibitionist & Pornstar Free Cams".  

The extraction engine works differently as it knows which page as that is what you enter. That is what I have shown in my screenshots.  Simply enter the models url into the "Enter (or Drag and Drop) the URL of a video page to download) and the capture will happen.


From @

That makes no sense in this day of automation.  Having to always individually copy the model's url into the application is too much work.

Since you can't fix your autodetection to properly work, I wonder, what's the autodetection for?

Am not having this.  I'm going to request my refund.

Thank you.


From @

Makes complete sense.  Getting angry about this is just weird, but the product is not at fault - the stream has a referer of Chaturbate.com and not the url of the models page.  


From @