Technical Support for Jaksta Media Recorder
Jaksta Media recorder Not working
Asked by James Carr @ 21 Jun 2019 22:06 / Views: 24
Hi,
I am contacting you as I purchased Jaksta media recorder and it is not working.
Every video I post to convert to mp3 from youtube either says video unavailable or Url is not supported.
Can you please resolve the issue ?
Kind regards
James
From James Carr @ 23 Jun 2019 09:06
Youtube must have changed something yesterday because I was downloading videos and it was working great and all of a sudden I also got the error that says the URL is not supported.
From JTRbe @ 22 Jun 2019 22:06
Support for the latest youtube changes was made yesterday via the automatic update.
Please ensure you have Get Support > Check for new version on start switch on and restart JMR. The update will automatically be downloaded and applied.
Please dont post license keys to the forum. :)
From CRS @ 23 Jun 2019 09:06
Hi,
The downloads now work thank you. However, I have selected the best MP3 quality in Jaksta but when I download a song, it downloads the song twice, once in 128kbps and once in 320KBps (see picture below), do you please know how I can stop Jaksta downloading two versions of the song each time ?
Kind regards
James
From James Carr @ 20 Feb 2020 13:02
Can you please provide debug logs so I can see what you are doing
From CRS @ 24 Feb 2020 12:02