Technical Support for Jaksta Media Recorder
Keeps crashing on this error
Asked by Blazing Boy @ 26 Sep 2020 15:09 / Views: 12
Not sure what exactly is causing this. It has been happening ever since I installed the app. It starts with an error during monitored recording and when I try to quit, this error appears. Sometimes I have to re-start twice and clean the list to fix the error. Please help
From Blazing Boy @ 26 Sep 2020 15:09
Something is stopping those files from being saved. Are you out of disk space or something else wrong with your disk?
From CRS @ 28 Sep 2020 18:09
>Something is stopping those files from being saved. Are you out of disk space or something else wrong with your disk?
I also found that strange. Both my system drive (where Jaksta is installed) and the additional drive (where the recordings are saved) have plenty of frees pace. It normally happens after being in the background several hours
Could it be caused by network interruption?
Attached is the log I generated it should have recorded multiple crashing sessions.
From Blazing Boy @ 29 Sep 2020 04:09
Your logs dont show anything.
As those files are suddenly missing, when .net needs them, is something clearing your local user profile which is where they are created/saved?
That is .net on your machine saving/creating those files not my code per say. Hence the strange paths.
From CRS @ 29 Sep 2020 10:09
>As those files are suddenly missing, when .net needs them, is something clearing your local user profile which is where they are created/saved?
Not that I am aware of.
I made a mistake on the previous comment: the app itself is installed on my secondary SSD not on the system drive. Would that made a difference?
From Blazing Boy @ 30 Sep 2020 05:09
No not at all. Have you tried uninstalling completely and reinstalling? Also have a look in your windows event log and see if you can see anything strange going on in there. Also, check your antivirus logs to see if anything strange is happening.
From CRS @ 01 Oct 2020 10:10
Thanks for the recommendations. I did try reinstall which did not help. I did notice a lot of .Net errors in event viewer that's not just related to Jaksta. I suspect, as you mentioned, is the one that's causing the problems. It just happens that I had to reinstall my Windows anyway and after reinstalling Windows it's now working fine without errors in the last 24 hours. Thanks for your help
From Blazing Boy @ 03 Oct 2020 02:10