Technical Support for Jaksta Media Recorder
Lynda.com - strange behavior
Asked by Jared Pease @ 10 Jan 2017 04:01 / Views: 20
Hello, I am a premium member of Lynda.com and I am trying to record the videos with both Jaksta 5 and 6. I am able to successfully record a few videos then for some reason I cannot proceed to the next video.. I close Jaksta and refresh my browser (I have tried both IE and Firefox - on win 10 64bit) and when I do, I am signed out of the site. I can spend forever logging back in but it never allows me.. it just shows as if I have not signed in still. This behavior continues until I close my browser. when I reopen my browser, I can then sign back in and the videos will play again. I open up Jaksta and the whole ordeal starts again. Now, if I NEVER open Jaksta... I never experience this behavior. It is only when I run Jaksta than I start to experience this behavior.
Its quite annoying.
I am getting by for the moment without Jaksta and just right clicking and save video as... but that is slow and tedious..
From Jared Pease @ 10 Jan 2017 04:01
Sounds pretty strange. Could you please email support AT jaksta.com with your login details for lynda.com so I can test for you here.
From CRS @ 10 Jan 2017 10:01
Ta for the credentials.
Looks like lynda.com logs you out if your downloading too many videos.
Try using only 1 connection instead of the default 5.
Settings > Internet Downloads > Advanced > HTTP > Max number of segments > change to 1.
and wait until the download is finished until moving onto the next one.
Once I did that I could downloaded 14 without being logged out.
From CRS @ 11 Jan 2017 10:01