Technical Support for Jaksta Media Recorder

MEDIA RECORDER

Asked by Andrew Adam @ 16 Apr 2018 12:04 / Views: 16

Once the video finishes downloading it disappears from the media recorder and from the output folder. before it used to remain in both media recorder and output folder and delete and reinstall the program still the same. how can i get the video to stay.

Cheers

Andrew Adam


From Andrew Adam @ 16 Apr 2018 12:04

Please provide debug logs showing this happening.


Ensure debug is on before doing the download


https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063


From CRS @ 16 Apr 2018 13:04