Technical Support for Jaksta Media Recorder

Hi,

when start monitor option on it start to use too much CPU performance. 1 weeks ago usages was normal. but now after start monitor my CPU usage is always 100% and making PC's overall performance slow. When I have turn off monitor my CPU usages goes down and PC performance speed stay normal.

PC configuration
Windows 7, 64 Bit
i5-3470 Processor
8 GB RAM

please help to solve this issue.

Thanks

This is because the whole monitor's program gets unpacked to the temp folder each time it runs *bunch of files) with a new directory like _MEI1234 etc.  This causes windows defender to scan loads of files each time a monitor fires causing delays in the monitor and a 30% CPU overhead when Antivirus is enabled.

You cannot add wildcard to the Defender's exclusion list from the GUI. But from an admin command prompt add: add-mppreference -ExclusionPath "C:\Users\username\AppData\Local\Temp\_MEI*"  replace username with your actual user name.

This will solve your CPU problems.  Run 20 monitors at a time problems.

The last couple of extraction engine updates come unpacked and shouldn't be unpacking to the temp folder.

Ensure you have Get Support > Check for new version on start switched on so you always get the latest.

Thanks CRS