Jaksta Media Recorder for Windows Technical Support Forum

Monitored videos missing fragments

Hello, 

it's maybe 10-20% of all videos for me that every 5 seconds there is a missing piece (video stops (and skips) full second and then plays on with a 1 second jump)

When a normal video from this monitor has like 1.050.000 KB such a video will have around 980.000 KB.

The problem is, that it's unwatchable. Sometimes every video from a stream is downloaded in this broken manner.

Do you have some insights why this keeps happening and what maybe could prevent this or also if it could be possible that the downloaded monitor video could be converted to reflect the real stream without breaks?

From Ramon @ 05 Jan 2022 18:01

Answers: 3, Votes: 0

Please provide examples and debug logs.

From CRS @ 06 Jan 2022 11:01

Votes: 0

Does it help you when i just say what monitor in the logs has problematic/broken downloads? because i would let it run probably more than a day, thats a mistake that only sometimes occurs and seems to apply to a full session of one monitor (kind of random) while others are ok.

Do you need a video as example or what? How could i (legally?) provide? (Since most i download are within my country law of private copy but im not sure about personal share, maybe my knowledge to limited. Thanks

From Ramon @ 07 Jan 2022 13:01

Votes: 0

Hello, i finally got some hopefully good debug where im sure some download mistakes happened.

All videos downloaded from [Monitorname is] ‘(02) AleDoll‘ have this problem that is stops every few seconds for like 1 second.

(02) akura_01 has 2 different problems: first the videos are nearly completely broken (JMR downloaded 10 today some before the debug logs, the first half works perfectly fine and from the same online-stream-session the second half is completely corrupted) and the other problem is a rare .mpg occurrence: This means it does not capture .mp4 but in .mpg and whenever this happens (happens way more often on MyFreeCams than on Chaturbate) it will never stop muxing and at the same time the CPU will be 100% (to be clear: a 20 second stream would mux over 3 hours without end in sight) – dont know what this happens also when a video is normally 1,3 GB the .mpg download will be around 4 GB and .mpg is always broken when downloaded by JMR7. (02) akura_01 Monitor worked fine for most part and all of sudden (the same monitor still running) multiple mistakes got produced.

(02) ShantallKnowless has the biggest file sizes but captured at the same time without problems for example and comparison.

The normal for all 3 monitors is a capture without problems so i dont know what happens here and why e.g. (02) AleDoll videos are all broken. (the streams are still live when i write this and visited them all and they stream on Chaturbate is not broken or lagging.

From Ramon @ 19 Jan 2022 22:01

Votes: 0