Technical Support for Jaksta Media Recorder

No audio

Asked by Johnnie Bolden @ 21 Mar 2017 00:03 / Views: 5

I can't get AUDIO First using Google Chrome then using Mozilla Firefox to the download :  https://www.youtube.com/watch?v=PLdRpX2nn2g&t=290s                                                                        


From Johnnie Bolden @ 21 Mar 2017 00:03

Do you mean the video has no audio in it?

Downloads and plays back here ok. 


image

Simply enter the url as above and hit enter (or the down arrow).

Ensure your using a good player like VLC.  Depending on what format/qualities/codecs you choose to download you may need to use the built in converter to convert to codecs that not so good players support.

If your still having issues please provide debug logs using the following instructions.

https://support.jaksta.com/discussions/topics/6000009063

 




From CRS @ 21 Mar 2017 09:03