I have just started using.Jaksta. I mainly want to record movies from Netflix, Prime and Stan. I can streram and record from these sites but there is no audio from any of them. Any suggestions would be appreciated
From John Chardon @ 06 Oct 2020 05:10
Answers: 3, Votes: 0
Please provide debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063
From CRS @ 06 Oct 2020 07:10
Votes: 0
Attached are the files. Tried running the Windows troubleshooter but got nowhere
Thanks
John
From John Chardon @ 06 Oct 2020 11:10
Votes: 0
Your logs show you trying to record https://www.amazon.com/Amazon-Video/b/?&node=2858778011. which is the home page
You need to open the DVR Browser and go to the actual page hosting the video start playing it and then click record.
Attachments
From CRS @ 06 Oct 2020 12:10
Votes: 0