Technical Support for Jaksta Media Recorder

No download

Asked by Andreas Rudolph @ 02 Mar 2017 06:03 / Views: 22


I'm having trouble with downloading from a video stream coming from a mediathek. I can watch the videos but cannot download, neither by automatic capture nor by copying the URL into Jaksta. The status says extracting for a few seconds, then up comes an error. Here's the URL:

I'm running Firefox 51.0.1.



From @

It's password protected so extraction method won't work. Please use auto detect or DVR capture methods. Provide debug logs if you are still having issues

From @