Technical Support for Jaksta Media Recorder
no sound on video
Asked by michael gantt @ 19 Sep 2019 20:09 / Views: 21
i have version 18.104.22.168 and I have no sound on downloaded file when played on playstation 3. I can view through windows media player on my laptop and sound and video work fine. my playstation can play WMV files, which is what the downloaded file is. I get an error massage saying there is no audio avail.
here are the logs.
From michael gantt @ 19 Sep 2019 20:09
Depends on the codec inside the WMV container. PS3 only supports WMA inside of WMV container.
Did you use a playstation conversion setting? Please provide debug logs showing the conversion process, or try one of the other ones (MP4 etc)
From CRS @ 20 Sep 2019 12:09