Technical Support for Jaksta Media Recorder

no sound on video

Asked by michael gantt @ 19 Sep 2019 20:09 / Views: 3

i have version 7.0.2.9 and I have no sound on downloaded file when played on playstation 3.    I can view through windows media player on my laptop and sound and video work fine.  my playstation can play WMV files, which is what the downloaded file is.     I get an error massage saying there is no audio avail.  

here are the logs. 


From @

Depends on the codec inside the WMV container.  PS3 only supports WMA inside of WMV container. 

Did you use a playstation conversion setting?   Please provide debug logs showing the conversion process, or try one of the other ones (MP4 etc)

https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063  


From @