Technical Support for Jaksta Media Recorder

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Not recording iPlayer Stream

Asked by Alan Scott @ 21 Dec 2016 20:12 / Views: 16

Hi

Over the past week or so Jasta has stopped recording BBC iPlayer. it will start but only download a few meg of the stream. 

I have attached debug files and a screen shot.

I am upgraded to the latest version

Many thanks

Alan


From Alan Scott @ 21 Dec 2016 20:12

Whilst we are implementing auto detection for iplayers new protocol you can still use the url extract method.

Enter the bbc iplayer url as indicated below.  You will be prompted with various qualities.  Double click the one you want

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From CRS @ 22 Dec 2016 08:12

Hi 

I have tried this, unfortunately it does not work.

It will download a little but soon cuts out.

Thanks

Alan


From Alan Scott @ 22 Dec 2016 14:12

Works here ok.  Please provide a url and your debug logs as per https://support.jaksta.com/discussions/topics/6000009063


From CRS @ 22 Dec 2016 14:12

Here is a debug log. I also have the process log if you want?

http://www.bbc.co.uk/iplayer/episode/b0872yqs/walt-disney-episode-2


From Alan Scott @ 23 Dec 2016 12:12

Try one of the HLS streams instead of the Dash ones.  The dash ones is failing to download on your machine for some reason.

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From CRS @ 23 Dec 2016 14:12

thanks, How do I get the selection form to come on again as I have it set to automatic 


From Alan Scott @ 23 Dec 2016 15:12

its ok I have worked it out


From Alan Scott @ 23 Dec 2016 15:12

From CRS @ 23 Dec 2016 23:12

Hi 

Sorry for delay in replying.

The beta does not work. I am also getting new errors trying to download manually 

Trying url: http://www.bbc.co.uk/iplayer/episode/b087vgd6/thailand-earths-tropical-paradise-1-the-secrets-of-the-south

I get error: url is not supported please try Auto detection or the Digital Video Recorder

Thanks

Alan


From Alan Scott @ 06 Jan 2017 21:01

Your logs show a download in progress?

Also with your debug logs please dont turn on "Include network trace in debug logs" unless I ask as it pumps really low level stuff into them.

That url works fine here in both modes.

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From CRS @ 07 Jan 2017 10:01