Jaksta Media Recorder for Windows Technical Support Forum

Problem recently downloading Youtube content

 I am having problems downloading some files recently from Youtube. The file is detected (both using the Auto feature and by pasting the URL). After Extraction takes place and I have selected the desired resolution, the file downloads. When it has finished downloading, there is a Muxing message which lasts for a brief second, then a momentary Subtitles message, and then the file disappears from the list, and is not in the Download folder. A URL where this is happening is:


This appears to be a new phenomenon. I have not had problems downloading files from Youtube in the past.

Thanks for your help.

From Jerome Stern @ 09 Oct 2020 10:10

Answers: 3, Votes: 0

I forgot to mention that I am using the latest version of Jaksta Media Recorder (v7.0.24.00).


From Jerome Stern @ 09 Oct 2020 10:10

Votes: 0

Doesnt happen here

Please provide debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063

From CRS @ 12 Oct 2020 07:10

Votes: 0

Thank you. After your reply, I tried again to download the problematic files, which now work. Nothing has changed here, so I can only assume that the problem must have been with Youtube or the hoster of the original file, and this has now been corrected.


From Jerome Stern @ 12 Oct 2020 12:10

Votes: 0