Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | Qello only records 20 seconds and stops (like in Trial mode)

Qello only records 20 seconds and stops (like in Trial mode)

Asked by Richie Thompson @ 23 Jul 2016 00:07 / Views: 18

I am new to Jaksta Media Recorder

Running paid version 6.0.1.33

Jaksta will only record 20 seconds of Qello concert and then stops.

Netflix works fine

I am running Windows 10 64 bit

Sorry for posting in Mac forum as I am using Windows

Thank you!

Rick T


From Richie Thompson @ 23 Jul 2016 00:07

Use Auto detection mode.  Several quality streams are detected and downloaded just fine.




From CRS @ 25 Jul 2016 10:07
I am having same issues.  I have auto detection on and it is still only recording 20 seconds.  Please help.

 


From Mike Branom @ 08 Aug 2016 07:08

Are you using Auto mode as suggested?  If so then please provide debug logs as per https://support.jaksta.com/discussions/topics/6000009063


From CRS @ 08 Aug 2016 08:08