Jaksta Media Recorder for Windows Technical Support Forum

recording problem with cam4

 

Hi!
I wonder why Jaksta is not recording the CAM4 streams, none of them.
The AUTO mode is on but it doesn't automatically detect the URL. When I enter it manually, is says "extracted with errors". Very annoying indeed!
 
Please help!
Mikhail
 


From Mikhail.b @ 19 Sep 2018 21:09

Answers: 10, Votes: 0

Jaksta downloads from cam4 just fine.


Please provide debug logs if you are having issues.


Attachments

From CRS @ 03 Jul 2018 22:07

Votes: 0

Here are the debug logs.


From Mikhail.b @ 04 Jul 2018 10:07

Votes: 0

Please switch debug on before switching AUTO on and before opening the page on cam4 in your browser.


From CRS @ 04 Jul 2018 11:07

Votes: 0

Hi! Sorry that I couldn't answer sooner. :(((
I did as instructed and the recording did start this time around! Bizarre :) I attach the log anyways. I noticed one problem though - when I do multiple recordings, the name of the performer isn't recognized, and all files are slugged as "CAM4....". I didn't have this problem before.
Hope you could help me,
and s BIG thank you!
Mikhail 

 


From Mikhail.b @ 17 Jul 2018 03:07

Votes: 0

A CHASER!
BTW. If I just open Juksta and start recording as I used to do before, it just doesn't work.

Sad

 


From Mikhail.b @ 17 Jul 2018 07:07

Votes: 0

 Hi, again!

Here is the log from my other computer where Jaksta worked (badly) only after I switched the LOG function on. Before it did not move at all. I chose randomly 3 performers on CAM4 but the recording was faulty.

Thank you!

M


From Mikhail.b @ 17 Jul 2018 08:07

Votes: 0

Sorry to hear your sad.


Jaksta can download from cam4.com very well here.  Files are named correctly with the models name.


Im using chrome.


Ensure you are using the latest version and try resetting all your settings to their defaults using the reset button on the Settings tab.  Also please provide debug logs - switch DEBUG on before AUTO and collected the logs 30 or so seconds after the cam started playing in the browser if it wasnt detected.





Attachments

From CRS @ 17 Jul 2018 08:07

Votes: 0

Here you  go! No movement whatsoever even after resetting the settings. Sooo strange....

Please help!


From Mikhail.b @ 17 Jul 2018 19:07

Votes: 0

chaser

here is the latest log and a pic


From Mikhail.b @ 17 Jul 2018 19:07

Votes: 0

These last logs indicate that your browser is not picking up the system proxy when it is set to Jaksta and therefore HTTPS traffic is not being directed to Jaksta for analysis and therefore the cam4 streams are bypassing Jaksta.   Strange given your previously logs show this working correctly.

What browser are you using?  Make sure if it is firefox that is it configured to use the system proxy.  Chrome always uses the system proxy.  You may want to try reinstalling the browser or at least ensuring you are using the latest.


From CRS @ 18 Jul 2018 06:07

Votes: 0