Technical Support for Jaksta Media Recorder
replace my old mobo and cpu and now Jaksta Media Recorder no longer activated
Asked by ANTONIO JOSE @ 20 Jul 2019 16:07 / Views: 2
Hi, I had recently to bye a new motherboard (MSI X399) and a new cpu (Ryzen threadripper 2920X) and now I find out that my licence key activation is no longer working.
Can you please solve this issue for me, since my old motherboard is in the trash and no longer at service.
Best regards, for your excellent software.
ANTONIO JOSE OLIVEIRA ROSA
From ANTONIO JOSE @ 21 Jul 2019 08:07
Ive removed your key and email from your post for privacy reasons.
That is a very old key, and keys arnt linked to hardware so there must be something else going on. (possibly reached the limit of uses)
Could you please look up your new key here: https://store.jaksta.com/store/lostkey.do
or submit a licensing issue ticket via https://support.jaksta.com/support/tickets/new
The licensing team will issue you a new key for the latest version.
From CRS @ 21 Jul 2019 08:07